- Hagens Auto LLC
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My KIA Optima Hybrid broke down on the way to work mid-September due to a faulty head gasket. The dealership refused operation. I had the car towed to a local shop in Katy using my temporary AAA membership, of which the 10% discount was applied up to $50 limit. Cinco Car Care did not repair my vehicle. Hagen's Auto took over and handled the now-more-complicated procedure over the course of 2 months. Lindsay was patient and kind as I negotiated public school teaching schedules and transportation. After Thanksgiving break, the mechanics stayed after hours on they day my vehicle was promised to ensure that it was truly ready to go. It was expensive, as expected, but I'm thankful to Hagen's Auto for helping me get through a time in which I most certainly should have gotten early teacher-burnout. |
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Hagen?s is the place that I take all my cars with more difficult repairs. Steve knowledge about cars is first rate! |
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Did great work in a short amount of time. Would definitely refer to friends. |
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This is a family-owned shop that you can trust! The staff are extremely friendly (Joey and Gordon) and very helpful. The only drawback is that the diagnostic fee ($100) is not credited towards the repair. |
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The service was excellent and the price reasonable. I especially appreciated the technician bringing the car part to me in the lobby and showing me the problem. |
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Good people, good service.I like 'em. |
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Terrible price |
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they told me I had oil in my master cylinder . told me hold system needed redone at a cost of 1889.44. . took it to another shop and all it needed was a brake flush. |
Shop Comment good day sir, you are not a customer in my system. we may have given you a quote as to what would need to be done if the brake flush did not fix it. It was a worse case scenario, based on the information provided at the time. |
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This shop did not fix my vehicle. They also did not refund the money spent on a repair that was not correlated to the problem. I did give them a chance to fix the problem, but they couldn't. I suggest you not use this shop as they don't stand by their work |
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I?ve used Hagans 2X for oil changes. The service was fast, friendly and professional. Hopefully I won?t need repair service, but if I do, I will definitely try them. |